Privacy Policy

Effective June 28, 2026

This Privacy Policy explains how on8, a sole proprietorship (“on8,” “we,” “us”), collects, uses, and shares information when you use the on8 mobile app and the on8 editor web app (together, the “Service”). on8 is a done-for-you short-form content service: athletes record short videos, human editors edit them, and athletes review and post the finished cuts.

Information we collect

• Account information. When you sign up we collect your email address (for athletes signing in with Apple, this may be an Apple private-relay address) and your display name. Editors and admins sign in with an email and password.
• Profile and “brand kit.” Your niche/creator type and the style information you provide during onboarding — for example your preferred vibe, caption tone, and the public reference accounts you admire.
• Content you submit. The video footage you record or upload, the ideas and briefs you create, captions, notes to your editor, and the finished cuts delivered back to you.
• Usage and pipeline data. Your projects, their status, your credit balance and history, and review actions (approve / request revision).
• Payment information. Subscriptions are processed by Stripe through a web checkout. We do not collect or store your full card details. We retain a Stripe customer identifier and your subscription status. Editor payouts use Wise; editors provide payout details for that purpose.
• Device and notification data. A push-notification token (via Expo) so we can send you updates such as “your edit is ready,” and basic technical/diagnostic data.

How we use information

• To operate the editing pipeline — route your footage to an editor, deliver finished cuts, and let you review and post them.
• To generate content ideas and onboarding guidance using AI (see “AI features” below).
• To manage subscriptions, credits, and editor payouts.
• To send service communications and push notifications.
• To maintain security, prevent abuse, and comply with legal obligations.

Your video footage

Your raw footage is stored privately and is shared with the editor assigned to your project so they can produce your cut. Editor access is scoped to active projects and is removed once the project is complete. Raw footage is automatically deleted or archived approximately 30 days after a project is approved; finished cuts remain available to you in the app.

AI features

on8 uses a third-party AI provider (Anthropic) to generate content ideas and onboarding coaching. The text inputs needed for those features (for example your brand kit and prompts) are sent to that provider to produce a response. We do not sell your information, and we do not use your private footage to train third-party AI models.

How we share information

• Editors. Your footage, brief, and brand kit are shared with the human editor working on your project, as described above.
• Service providers. We use trusted providers to run the Service, including Supabase (database, authentication, storage), Stripe (payments), Anthropic (AI), Apple (Sign in with Apple), Expo (app delivery and push notifications), Vercel (web hosting), and Wise (editor payouts). They process information only to provide their services to us.
• Legal and safety. We may disclose information if required by law or to protect the rights, safety, and security of on8, our users, or others.
• Business transfers. Information may be transferred as part of a merger, acquisition, or sale of assets.

We do not sell your personal information.

International transfers

on8 works with editors and service providers located in different countries. Your information, including footage shared with an assigned editor, may be processed outside your country of residence.

Data retention and deletion

We keep information for as long as your account is active or as needed to provide the Service. You can permanently delete your account at any time from the app (Profile → Delete account). Deleting your account removes your profile, brand kit, projects, credit history, subscription record, and associated footage from our systems. Some records may be retained where required by law (for example, payment records) or in routine backups for a limited period.

Your rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to or restrict certain processing. You can exercise account deletion directly in the app, or contact us using the details below for other requests.

Security

We use industry-standard measures to protect your information, including private storage buckets, access controls, and encryption in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

on8 is not directed to children under 13, and you must be at least 13 to use the Service. If you are a minor in your jurisdiction, you may use on8 only with the involvement of a parent or guardian. If you believe a child under 13 has provided us information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version here and revise the “Effective” date above.

Contact us

Questions about this policy or your information? Email us at luke@lukeee.com.